I waited for my car to have a headlight replaced. They were very attentive, coming to tell me progress every so often. I made myself at home at their coffee/water bar and caught up on some news and weather on the TV there. Always friendly and courteous service!
I've had several issues with my '12 Chevy Sonic--The service department is stupendous. Kept me informed on my vehicle it had to go back in the next week for replacement of the radiator reservoir. Had a coupe of major issues with the water pump & valve covers... it runs like new! made a HUGE difference with the vacuum problem..... I have completely given up on the dealership I initially bought the car from in Bay City...the customer relationship is gone there.... I appreciate the fact of outstanding service whether my car is 5 months old OR 5 yrs.'
Theresa, Chris and Johnny made my experience very memorable. I was surprised with a free oil change. Very friendly staff that makes you feel like family while you wait. I highly recommend them to anyone.
Kimberly, we are so pleased you enjoyed your visit to Don Elliott Autoworld! We'll be sure to pass your review on to Theresa, Chris, and Johnny! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Thank you very much for sharing these comments, Ronnie. If you'd like to discuss this matter in further detail, please give us a call or feel free to drop by the dealership. We're always happy to help!